Privacy Policy

Who we are

Divide by Infinity ("we", "us", or "our") is the data controller for the personal data collected through our website and services. If you have questions about this policy, contact us at support@dbi.life.

What data we collect

• Account data: name, email address, username, and password (hashed).
• Profile data: avatar configuration, learning progress, points, and belt rank.
• Usage data: pages visited, features used, and interaction timestamps.
• Device data: browser type, operating system, and IP address (anonymized where possible).
• Support data: messages sent through contact or request-content forms.

How we use your data

• To provide and personalize the learning experience.
• To track progress, award belts, stripes, and achievements.
• To process payments and manage subscriptions (via Paddle, our Merchant of Record).
• To send service-related emails (password resets, billing notices).
• To improve the platform through aggregated analytics.

Legal basis for processing

We process personal data on the basis of: (1) contract performance — to deliver the service you signed up for; (2) legitimate interests — to improve security and functionality; (3) consent — for optional communications; and (4) legal obligation — where required by law.

Data sharing

We share data only with:

• Paddle — our Merchant of Record, for payment processing, subscription management, tax compliance, and invoicing.
• Hosting and analytics providers — for infrastructure and product improvement.
• Professional advisers — legal or accounting professionals when necessary.
• Authorities — when required by law or to protect our rights.

Data retention

We retain your account data for as long as your account is active. If you delete your account, we remove or anonymize personal data within 30 days, except where longer retention is required for legal, tax, or security purposes.

Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Restrict or object to certain processing.
• Receive your data in a portable format.
• Withdraw consent at any time.

To exercise these rights, email us at support@dbi.life. We will respond within one month.

Security

We use encryption (TLS/SSL), access controls, and regular security reviews to protect your data. No system is completely secure, and we cannot guarantee absolute security.

Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand usage. You can manage cookie preferences through your browser settings.

Children's privacy

Divide by Infinity is designed for K-12 learners. We do not knowingly collect personal data from children under 13 without verifiable parental consent. If you believe a child has provided us data without consent, contact us immediately.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify users of material changes by email or through the platform. Continued use after changes constitutes acceptance.